Effective date: October 10, 2026
Last updated: October 10, 2026
These Terms of Service (“Terms”) are a legally binding agreement between you and Zorvane Group LLC (“REASY,” “we,” “us,” or “our”), a New Mexico limited liability company that operates the REASY store.
Legal entity: Zorvane Group LLC
Store / brand: REASY
Website: https://try-reasy.com
Company website: https://zorvanegroup.com
Registered / mailing address: 1209 Mountain Road Pl NE, Ste N, Albuquerque, NM 87110, United States
Customer support: info@zorvanegroup.com
Business phone: +1 (914) 339-5541
Support hours: Monday through Friday, 9:00 a.m. to 5:00 p.m. Eastern Time
OVERVIEW
Welcome to REASY. Zorvane Group LLC operates this store and website, including all related information, content, features, tools, products, and services, to provide you with an online shopping experience for personal-care, beauty, wellness, and related products (the “Services”). This store is powered by Shopify, which enables us to provide the Services to you.
These Terms, together with the policies referenced herein, describe your rights and responsibilities when you use the Services. Please read them carefully. They include important information about your legal rights, product use, product images, warranty disclaimers, and limitations of liability.
By visiting, accessing, or using the Services, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use or access the Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least 18 years of age, or the age of majority in your state or province of residence, whichever is greater, and that you have given us consent to allow any minor dependents to use the Services only on devices you own, purchase, or manage, and only under your supervision.
To use the Services, including browsing our store or purchasing products, you may be asked to provide information such as your name, email address, billing, payment, and shipping information. You represent and warrant that all information you provide is true, current, and complete, and that you have all rights necessary to provide it.
You are solely responsible for maintaining the security of your account credentials and for all activity under your account. You may not transfer, sell, assign, or license your account to any other person.
SECTION 2 – OUR PRODUCTS
REASY sells cosmetic, personal-care, and wellness products and accessories (for example, skincare items, eye patches, facial pads, sleep masks, and dietary supplements). Our cosmetic products are intended to cleanse, beautify, or alter appearance. They are not drugs or medical devices and are not intended to diagnose, treat, cure, or prevent any disease or medical condition.
Dietary supplements: Statements about dietary supplements on the Services have not been evaluated by the U.S. Food and Drug Administration. These products are not intended to diagnose, treat, cure, or prevent any disease. Do not exceed the recommended serving. Consult a physician before use if you are pregnant, nursing, taking medication, or have a medical condition. Keep out of reach of children.
Product pages, ingredient lists, and directions are provided for general information and labeling purposes. Individual results vary. Always read the product label, ingredient list, and directions before use. Discontinue use and consult a physician if irritation or an adverse reaction occurs. Perform a patch test before first use where appropriate. Do not ingest cosmetic products. Avoid contact with eyes unless the product is specifically labeled for eye-area use.
All product descriptions, pricing, packaging, and availability are subject to change at any time without notice. We may discontinue any product at any time and may limit quantities offered to any person, household, or jurisdiction.
Nothing on the Services is medical advice. If you are pregnant, nursing, have a medical condition, or have known ingredient sensitivities, consult a qualified professional before using our products.
SECTION 3 – PRODUCT IMAGES, DIGITAL RENDERINGS, AND APPEARANCE
Some images, videos, and graphics on the Services — including product images, packaging, lifestyle scenes, models, and before/after or result illustrations — are digitally created, computer-generated, edited, or produced with the help of artificial intelligence (AI) tools. They are illustrative representations (“mockups”) intended to show the type of product and how it may be used. They are not always photographs of the exact unit you will receive.
As a result, the product you receive may differ from what is shown in non-material ways, including but not limited to: packaging design, labels, printing, and logos; colors and shades; finish and texture; apparent size or proportions; accessories or props shown only for styling; and the people, settings, or results depicted. Our suppliers may also update packaging or design without notice. Colors may also appear different because of your screen, device, and lighting.
What we commit to: the product you receive will be the product described in the written listing — the same product type, the same intended function, and the key specifications stated in the written description (such as quantity, count, volume, or size, where stated). If the item you receive is materially different from its written description — for example, a different product, a missing stated feature, or a substantially smaller quantity than stated — you are covered by our Refund Policy.
Differences in appearance only, as described above, are not considered a defect or a “wrong item.” Results shown in images and videos are illustrative and are not a guarantee of the results you will experience. See also our Product Image Disclaimer.
SECTION 4 – ORDERS
When you place an order, you are making an offer to purchase. Zorvane Group LLC may accept or decline your order for any lawful reason, including suspected fraud, payment failure, restricted shipping destination, product unavailability, or pricing error. Your order is not accepted until we confirm acceptance and we have received and processed payment.
Please review your order carefully before submitting. After acceptance, we may be unable to change or cancel an order, especially if it has entered fulfillment. If we do not accept, change, or cancel an order, we will attempt to notify you using the email, billing address, and/or phone number provided at checkout.
Purchases are subject to return or exchange solely in accordance with our Refund Policy. Opened cosmetic, personal-care, and supplement products may be limited or ineligible for return for hygiene and safety reasons, as described in that policy.
You represent and warrant that your purchases are for personal or household use and not for commercial resale, wholesale redistribution, or unlawful export.
SECTION 5 – PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged will be the price in effect at the time the order is placed and will appear in your order confirmation email. Unless expressly stated, posted prices do not include taxes, shipping, handling, customs, or import charges. All prices are in U.S. dollars (USD) unless otherwise shown.
Promotions, bundles, and free gifts may have separate terms. If promotion terms conflict with these Terms, the promotion terms govern for that promotion only. Free gifts have no cash value, are subject to availability, and may be substituted with an item of similar value.
You agree to provide current, complete, and accurate purchase, payment, and account information, and to promptly update your email, shipping, and payment details so we can complete transactions and contact you.
You represent and warrant that: (i) the payment information you provide is true and complete; (ii) you are authorized to use that payment method; (iii) charges will be honored by your payment provider; and (iv) you will pay the posted prices, applicable shipping and handling, and applicable taxes.
SECTION 6 – SUBSCRIPTIONS AND RECURRING ORDERS
Some products may be offered as a subscription. Before you subscribe, the price, billing frequency, and the fact that the subscription renews automatically will be shown to you at checkout. By subscribing, you authorize us (and our payment processors) to charge your payment method at the disclosed price and frequency until you cancel.
You can cancel at any time through your customer account or subscription portal (where available) or by emailing info@zorvanegroup.com. Cancellation stops future renewals; it does not refund charges for orders already processed or shipped, except as provided in our Refund Policy or required by law. We will give you notice before any change to your subscription price takes effect.
Gifts included with a subscription (for example, a complimentary item) are promotional, have no cash value, and may be limited to one per customer.
SECTION 7 – SHIPPING AND DELIVERY
Shipping, delivery estimates, restrictions, and customs handling are described in our Shipping Policy. Delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by carriers, customs, weather, or events outside our reasonable control.
Unless required otherwise by applicable law, title and risk of loss pass to you when we transfer the products to the carrier, except where we confirm the item was lost or damaged in transit and we are responsible under our Refund Policy. You are responsible for providing a complete and deliverable shipping address and for any customs duties, taxes, or import fees assessed on international orders.
SECTION 8 – INTELLECTUAL PROPERTY
The Services, including trademarks, brand names, text, images, graphics, video, audio, product descriptions, and the selection and arrangement thereof, are owned by Zorvane Group LLC, its affiliates, or licensors, and are protected by U.S. and foreign intellectual property laws.
These Terms permit you to use the Services for your personal, non-commercial use only. You may not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent, except as allowed by law (for example, brief quotation for a genuine product review).
The REASY name, logos, product names, designs, and slogans are trademarks of Zorvane Group LLC or its licensors. Shopify’s name, logo, and marks are trademarks of Shopify. All other marks are the property of their respective owners.
SECTION 9 – OPTIONAL TOOLS
You may be provided with access to customer tools offered by third parties as part of the Services, which we do not control. We provide access to such tools “as is” and “as available,” without endorsement. Your use of third-party tools is at your own risk and subject to the third party’s terms.
New features we add to the Services are also subject to these Terms.
SECTION 10 – THIRD-PARTY LINKS
The Services may contain links or embedded content from third parties. We are not responsible for examining or evaluating third-party materials or websites. If you leave the Services to access them, you do so at your own risk. Complaints about third-party products or services should be directed to that third party.
SECTION 11 – RELATIONSHIP WITH SHOPIFY
REASY is powered by Shopify, which enables us to provide the Services to you. Any sales and purchases you make in our store are made directly with Zorvane Group LLC. By using the Services, you acknowledge that Shopify is not responsible for any aspect of sales between you and Zorvane Group LLC, including any injury, damage, or loss resulting from purchased products. You release Shopify and its affiliates from claims, damages, and liabilities arising from your purchases and transactions with Zorvane Group LLC.
SECTION 12 – PRIVACY POLICY
Personal information we collect through the Services is subject to our Privacy Policy. Certain information may also be subject to Shopify’s Privacy Policy.
Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services. Information you submit may be transmitted to Shopify and other service providers, which may be located in countries other than where you reside. Review our Privacy Policy for details.
SECTION 13 – FEEDBACK AND REVIEWS
If you submit ideas, suggestions, feedback, reviews, photos, or other content (“Feedback”), you grant Zorvane Group LLC a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback in any medium, including for commercial use, to operate, improve, and promote the Services.
You represent that you own or have rights to the Feedback; that you will disclose any compensation or incentive received in connection with a review; and that your Feedback complies with these Terms and is not false, misleading, unlawful, or infringing. We have no obligation to keep Feedback confidential, pay for it, or respond to it. We may remove Feedback that we determine is unlawful, offensive, or violates these Terms.
SECTION 14 – ERRORS, INACCURACIES, AND OMISSIONS
The Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, images, pricing, promotions, shipping charges, transit times, or availability. We may correct any error and update information or cancel orders at any time, including after you have submitted an order, to the extent permitted by law. If you have already been charged for an order we cancel due to an error, we will refund the amount charged for that order.
SECTION 15 – PROHIBITED USES
You may use the Services only for lawful purposes. You may not use the Services to: (a) violate any law; (b) infringe intellectual property or privacy rights; (c) harass or harm any person; (d) submit false or misleading information, including fraudulent orders or payment information; (e) send spam or similar solicitations; (f) impersonate any person or entity; or (g) interfere with other users’ use of the Services or expose Zorvane Group LLC or Shopify to liability.
You also agree not to upload malware; scrape, crawl, or use bots or automated tools to access the Services except for legitimate public search indexing; resell the Services; or circumvent security or access controls. We may suspend or terminate access without notice if we determine you have violated these Terms.
SECTION 16 – ADVERSE EVENTS AND PRODUCT CONCERNS
If you experience an adverse reaction or have a product-quality concern, stop using the product and contact us promptly at info@zorvanegroup.com or +1 (914) 339-5541 (Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time). Please include your order number, product name, and a description of the issue.
Serious adverse events may also be reported to the U.S. Food and Drug Administration (MedWatch). We will review reports in good faith and may request the unused product, photos, or additional information to investigate.
SECTION 17 – TERMINATION
We may terminate this agreement or your access to the Services at any time, including if you breach these Terms. You remain liable for amounts due up to and including the date of termination.
The following sections survive termination: Intellectual Property, Feedback and Reviews, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive.
SECTION 18 – DISCLAIMER OF WARRANTIES
The information on the Services is provided for general information. Except as expressly stated by Zorvane Group LLC in writing, or as required by applicable law, the Services and all products offered through the Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.
We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free, or that any product will produce a particular result. Some jurisdictions do not allow certain disclaimers, so part of this section may not apply to you. Nothing in these Terms limits any non-waivable consumer rights you may have under applicable law.
SECTION 19 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Zorvane Group LLC, our members, managers, employees, affiliates, agents, contractors, and service providers, and Shopify and its affiliates, will not be liable for any indirect, incidental, punitive, special, or consequential damages, including lost profits, lost revenue, lost data, or replacement costs, arising from your use of the Services or any products purchased through the Services.
To the fullest extent permitted by law, our total liability for any claim arising out of these Terms or the Services will not exceed the amount you paid to Zorvane Group LLC for the product(s) giving rise to the claim during the twelve (12) months before the claim. Some jurisdictions do not allow certain limitations, so this section may not apply fully to you. This limitation does not apply to liability that cannot be limited under applicable law, including liability for fraud or for death or personal injury caused by our negligence where such limitation is prohibited.
SECTION 20 – INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Zorvane Group LLC, Shopify, and our respective affiliates, officers, directors, members, managers, employees, and agents from claims, damages, liabilities, and reasonable attorneys’ fees arising out of: (1) your breach of these Terms; (2) your violation of any law or third-party right; or (3) your misuse of the Services or of our products (including use contrary to labeled directions).
SECTION 21 – SEVERABILITY
If any provision of these Terms is held unlawful, void, or unenforceable, it will be enforced to the maximum extent permitted, and the remaining provisions will remain in full force and effect.
SECTION 22 – WAIVER; ENTIRE AGREEMENT
Our failure to enforce any right is not a waiver of that right. These Terms and the policies posted on the Services are the entire agreement between you and Zorvane Group LLC regarding the Services and supersede prior agreements relating to the same subject.
SECTION 23 – ASSIGNMENT
You may not assign these Terms without our prior written consent. We may assign or delegate these Terms without notice to you, including in connection with a merger, acquisition, or sale of assets.
SECTION 24 – GOVERNING LAW AND VENUE
These Terms and any dispute arising out of the Services are governed by the laws of the State of New Mexico, United States, without regard to conflict-of-law rules. Subject to any non-waivable consumer rights in your place of residence, you and Zorvane Group LLC consent to the exclusive jurisdiction of the state and federal courts located in Bernalillo County, New Mexico.
If you are a consumer in a jurisdiction that does not allow this choice of venue, you may bring a claim in your local courts to the extent required by law.
SECTION 25 – EXPORT AND SANCTIONS
You may not use the Services or purchase products if you are located in a country or region subject to comprehensive U.S. sanctions, or if you are on any U.S. government restricted-party list. You agree to comply with applicable U.S. export, import, and sanctions laws.
SECTION 26 – HEADINGS
Headings are for convenience only and do not affect interpretation of these Terms.
SECTION 27 – CHANGES TO TERMS OF SERVICE
We may update these Terms by posting a revised version on this page and updating the “Last updated” date. Material changes will be effective on the date specified in the notice, or as required by law. Your continued use of the Services after the effective date constitutes acceptance of the updated Terms.
SECTION 28 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
Zorvane Group LLC (REASY)
Attn: Customer Support
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110
United States
Email: info@zorvanegroup.com
Phone: +1 (914) 339-5541
Hours: Monday–Friday, 9:00 a.m.–5:00 p.m. Eastern Time